Frequently Asked Questions
Everything you need to know about your Blackhawk experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments through Klarna.
Are your materials sustainably sourced?
At Blackhawk, we are committed to ethical fashion. Over 80% of our current collection is made using organic cotton, recycled polyester, or eco-friendly dyes to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.